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Understanding the Machine Learning in AIOps, Part 1

Robert Harper2023-04-04T21:40:24-07:00Algorithmic IT Operations (AIOps) is a new category created by Gartner, primarily to deal with the challenges associated with operating the next-generation of infrastructure. AIOps is quickly making its way into enterprise initiatives — Gartner even estimates that half of all global enterprises will actively...

Announcing Moogsoft AIOps v6.1.0 (ESR5), Now Available!

Moogsoft Team2023-04-04T21:40:41-07:00The Moogsoft engineering team has been hard at work developing a new release — Moogsoft AIOps 6.1.0 (ESR5) — which adds a number of improvements and fixes. This release been subjected to an extended QA cycle involving regression, performance, stability, and extended browser support testing to...

Introducing the New Moogsoft AIOps – Available April 12

Phil Tee2023-04-04T21:40:47-07:00Yesterday, we hosted the first-ever Moogsoft AIOps Symposium at San Francisco’s Exploratorium — an event where ITOps and DevOps leaders from enterprises such as Microsoft, SuccessFactors, GoDaddy, HCL, and others came together to discuss the transformational impact of algorithmic technology on modern ITOps and DevOps. The...

Product Update: Private Teams

Moogsoft Team2023-04-04T21:41:04-07:00Here at Moogsoft, we’re constantly releasing new features and enhancements to help the ITOps and DevOps communities detect and resolve IT incidents faster and more effectively. In the case of Service Providers (Service Integration, Network, and Cloud), customer data can be sensitive. Different operations teams typically...

Keeping IT Real: Creating a Functioning, Truly Digital Enterprise

Moogsoft Team2023-04-04T21:41:06-07:00Today’s technology vendors and IT consultants are constantly claiming to have the secret to true digital transformation for Enterprise. But IT leaders are now seeing past this hype, and they need a realistic path to move forward. On Thursday, December 8, Intellyx Principal Analyst Charles Araujo,...

The Challenge with Telephone Conference Bridges

Moogsoft Team2023-04-04T21:41:08-07:00Despite what it might look like from outside the industry, in IT we don’t change things around just because we feel like it. If there were such a thing as Sysadmin Club, Rule One would be “if it works, don’t touch it.” Change is not...

Entropy & The Science of Noise

Robert Harper2023-04-04T21:41:27-07:00Knowing where to focus your resources in a time-critical environment is key to achieving a successful outcome. When your primary IT services are performing badly — or worse still, suffering from a complete failure — you want your resolution team spending more time fixing the...

The Right Tool for the Job

Moogsoft Team2023-04-04T21:41:29-07:00IT is pretty complex, and getting more so every year as we add more and more layers of abstraction between users and machinery. Each of those layers — hardware, operating systems, hypervisors, container platforms, cloud platforms, middleware, PaaS, applications — needs to be monitored and...

Unknown Knowns & Unknown Unknowns

Moogsoft Team2023-04-04T21:41:31-07:00A colleague of mine likes to explain the value of Moogsoft by referring to the ex-US Secretary of Defense, Donald Rumsfeld: “…As we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say...

How to Fix Problems You Don’t See (Yet)

Moogsoft Team2023-04-04T21:41:33-07:00It’s not an easy life in IT operations. Sometimes it can feel like your reward for fixing one problem is that two or three more take its place in your queue. The big screen at the head of the room always seems to be just...