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Brownfield to Greenfield Ops: Frameworks for Management & Monitoring

Moogsoft Team2023-03-24T07:47:33-07:00Digital enterprise initiatives are on the rise, and cloud computing has emerged as somewhat of an elixir for digital transformation. Embracing the cloud has become a priority for IT enterprise executives, yet significant frustrations are being faced as enterprises adopt a digital strategy. Leading IT...

What’s in Store for IT Operations Management in 2015?

Moogsoft Team2023-04-04T21:51:26-07:00Gartner recently detailed their new year’s predictions around IT Operations Management in a published research report entitled, “Predicts 2015: IT Operations Management”. The four overarching call-outs in this report were: By 2018, controlled shadow IT will contribute up to 30% of IT operations activities, up from...

Hey, IBM: Start Thinking Ahead!

Moogsoft Team2023-04-04T21:51:29-07:00I received this comment on my last blog: “Is this meant to be a humorous piece?” Or does the author not realize that all data, even real time data, is after the fact?” – Robert T. Yes. A bit humorous. But meant to be more ironic. You...

Hey IBM, Machine Learning is NOT About Dinner!

Moogsoft Team2023-04-04T21:51:30-07:00IBM recently posted a on incorporating predictive analytics into service assurance – equating it to picking a BBQ joint. Too funny! It’s great that the Acronym vendors are finally talking about analytics in service management… but here’s the problem – all of the data they are...

A Closer Look at Root Cause Analysis

Moogsoft Team2023-04-04T21:51:30-07:00Historically, event management tools focus on determining the root cause of an incident. That’s a problem… Traditional root cause analysis is becoming less and less reliable. At least three things affect real root cause and its functionality in today’s environment: mobility, software defined networks and the...

Big Data and Your Incident Management Process

Moogsoft Team2023-04-04T21:51:44-07:00Many companies are in the midst of a Big Data project to store operational data. How does the event console and event stream data figure into this scheme? And what about the Service Desk? Taking a step back, we often see two camps in many large...