17Apr
22Mar
Where AI Works — And Where It Doesn’t
Working in the general field of AI is fascinating and rewarding, but it can also be frustrating. One problem is just how fuzzy even the definition of the field can be. Judging by the various excitable press releases, AI can be anything from a slight...
19Mar
In 2018, What’s the Difference Between the Cloud and IT?
It seems strange that, in 2018, there should still be a recognizable category of “cloud.” A decade ago, when the first rumblings of what would become cloud computing were echoing around the enterprise IT space, there was a need to define “cloud” as distinct from...
16Mar
What’s New In Moogsoft AIOps 6.4.0
At Moogsoft, things move pretty quickly. Our whole mission is about enabling our customers to move fast and keep up with the demands placed on IT Operations by an increasingly dynamic IT environment, and the ever higher rate of change required by the business. This means...
02Mar
Modern Networking: Trends From Mobile World Congress
I was at Mobile World Congress in Barcelona this past week, and the sheer scale of the event makes it difficult to identify any sort of unifying trend. The first impression that emerges, beyond the vast numbers of people attending and exhibiting, is the incredible...
27Feb
Why People Should Not Fear AI-Driven Change
Here at Moogsoft, our whole mission is about helping companies make radical changes in the way they operate. This transformation also has implications for the way people work in the process of achieving the ultimate goals. Unsurprisingly, there can at times be some skepticism and...
20Feb
How To Make On Call Less Harmful
Last week there was an interesting conversation on Twitter about “on call.” This is all part of the ongoing transition to DevOps, which requires tearing down the wall that has historically existed between developers (people who build things) and operators (people who keep things running). A...
05Feb
Insights from Cisco Live Europe
I am writing down these observations in the plane on the way home after an exhausting but rewarding week at Cisco Live 2018 in Barcelona. This is always a good show, in Barcelona for the first time after a few years in Berlin. One of the...
25Jan
Beyond the Network Operations Center
What is a NOC? A NOC is a Network Operations Center (or Operations Center). In many enterprises, especially the larger ones, the NOC is the central location where incidents are managed. This is where issues are first identified, this is where notification will be sent out...
23Jan